Built for membership and subscription-based organisations

Members don't leave suddenly.They drift.

We help you spot disengagement early and take action before churn happens.

30-day money-back guarantee
10-minute setup
10 min
Average setup time
📈
23%
Average churn reduction
🚀
2x
Faster member recovery
100%
Automated tracking
✨ Your dashboard

See who needs attention, instantly

Your dashboard shows exactly which members are drifting. No spreadsheets. No guesswork.

activemembers.com/dashboard

Dashboard

Member engagement overview

Last updated: Just now
Active

142

+12 this week

At Risk

23

Needs attention

Inactive

8

-3 this week

Members at risk this week

23 members
SM

Sarah Mitchell

16 days since last visit

At Risk
JC

James Chen

22 days since last visit

At Risk
ED

Emma Davis

18 days since last visit

At Risk
The missing piece

You track attendance.But does it prevent churn?

Without Active Members

  • Members disappear without warning
  • Data sits unused in spreadsheets
  • Manual, inconsistent follow-ups
  • React only after they've decided to leave

With Active Members

  • Know who's at risk before they cancel
  • Attendance becomes actionable insights
  • Multi-step email campaigns bring them back
  • Proactive retention, not reactive damage control
⚡ Lightning fast setup

Set up in minutes

Three simple steps. No complex integrations. No training required.

1

Import members

Upload your member list as a CSV. Map the fields (name, email) and you're done. Takes about 2 minutes.

2

Track engagement

Mark attendance manually, schedule imports, or use integrations. We just need a signal that members are showing up.

3

Get results

See at-risk members on your dashboard. Multi-step email campaigns automatically bring them back before they cancel.

Everything you need

Focused features that work together to reduce churn

Engagement dashboard

See active, at-risk, and inactive members at a glance. Simple visual indicators, no complex analytics.

At-risk alerts

Instant visibility into which members need attention this week. No digging through reports.

Multi-step email campaigns

Build automated email sequences with rich text editor. Trigger on status changes, inactivity, or tags. Track performance.

Events & attendance

Track sessions and classes. Mark attendance manually or import from your existing system.

CSV import

Import members in seconds. No complex mapping or data transformation required.

Fast setup

Live in 10 minutes. Configurable nudge rules with sensible defaults included.

Simple, transparent pricing

Professional email automation + member engagement.
70% cheaper than competitors.

Starter

Up to 100 members

$69 / month
  • Member engagement tracking
  • At-risk dashboard
  • Automated nudge emails
  • Events with QR code scanning
  • CSV import
  • Email support
  • 30-day money-back guarantee
Get started
Most popular

Growth

Up to 500 members

$129 / month
  • Everything in Starter
  • Multi-step email campaigns
  • Custom email domain ✨
  • Priority support
  • Advanced campaign triggers
  • Activity history export
  • Team member access
  • Advanced reporting
Get started

Pro

Up to 2,000 members

$249 / month
  • Everything in Growth
  • Dedicated support
  • Multiple locations
  • API access
  • Custom integrations
  • White-labelling (add-on)
  • Custom SLA
Get started

Common questions

Join hundreds of membership organisations

Ready to reduce churn?

Start retaining more members today. Setup takes 10 minutes.

30-day money-back guarantee
10-minute setup
Cancel anytime

Lightning Fast Setup

Upload your CSV and you're ready to go in 10 minutes

Risk-Free Trial

Try it for 30 days. Not happy? Full refund, no questions

70% Cheaper

Save thousands vs. competitors charging $340-890/mo

Active Members

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