Our mission

We turn attendance into retention

Every day, membership organizations lose members who simply drift away. We built Active Members to change that by spotting disengagement early and taking action before it's too late.

30-day money-back guarantee
10-minute setup

The problem with member churn

Most membership organizations don't have a churn problem.
They have a visibility problem.

You don't see it coming

Members don't announce they're leaving. They just stop showing up. By the time you notice, they've already mentally checked out.

Manual tracking doesn't scale

You can't personally track 100+ members. Spreadsheets get outdated. Important signals get missed. Members fall through the cracks.

Generic tools miss the mark

Tools like Intercom ($340/mo) and HubSpot ($890/mo) are built for SaaS companies, not membership organizations. Expensive and overcomplicated.

✨ Our approach

Built specifically for membership organizations

We're laser-focused on one thing: helping you keep the members you've worked hard to attract.

Early warning system

See exactly who's at risk this week. No digging through reports. No guesswork. Just a clear dashboard showing members who need attention before they cancel.

Multi-step campaigns that bring members back

Build automated email sequences with our rich text editor. Trigger them based on inactivity, status changes, or tags. From your domain. With your branding. Bringing members back while you focus on running your business.

Priced for real businesses

Starting at $69/mo with custom email domain support on Growth plans ($129/mo). 70% cheaper than Intercom or HubSpot. No per-contact fees. No nickel-and-diming.

Setup in 10 minutes, not 10 days

Upload your member list. Configure your nudge rules. Start retaining members today. No complex integrations. No training required. No IT department needed. Need help? We're here to assist.

Why member retention matters

The economics are simple: keeping members is far more profitable than constantly replacing them.

5-25x

More expensive to acquire than retain

Harvard Business Review

5%

Retention increase = 25-95% profit boost

Bain & Company

70%

Chance to sell to existing customers

vs. 5-20% for new prospects

Translation: Preventing just 3-5 cancellations per month pays for Active Members and improves your bottom line.

Built for membership-based businesses

If you have members who should show up regularly, Active Members helps you keep them engaged.

🏋️Gyms & Fitness Studios
💼Coworking Spaces
Country Clubs
🤝Associations
💃Dance Studios
🥋Martial Arts Schools
👥Member Communities
Sports Clubs

How it works

Three simple steps. No complexity. No lengthy training.

1

Import your members

Upload your member list as a CSV. We'll handle the rest. Takes about 2 minutes.

2

Track attendance

Mark who shows up manually, schedule CSV imports, or use integrations. We just need the signal.

3

Watch retention improve

See at-risk members on your dashboard. Multi-step email campaigns automatically bring them back. You focus on running your business.

Why Active Members is different

We're not trying to be everything to everyone. We do one thing exceptionally well.

Purpose-built for memberships

Not a generic CRM adapted for memberships. Built from the ground up to solve member retention.

Affordable and transparent

No hidden fees. No per-contact charges. No surprise invoices. Just simple, predictable pricing.

Fast to implement

No 6-week onboarding. No consulting hours. Upload your members and go live in 10 minutes.

Professional email branding

Custom domain support on Growth+ plans. Send from your domain, not generic addresses. Build trust at scale.

Join hundreds of membership organisations

Stop losing members to silent churn

Start retaining more members today. Setup takes 10 minutes.

30-day money-back guarantee
10-minute setup
Cancel anytime

Lightning Fast Setup

Upload your CSV and you're ready to go in 10 minutes

Risk-Free Trial

Try it for 30 days. Not happy? Full refund, no questions

70% Cheaper

Save thousands vs. competitors charging $340-890/mo

Active Members

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