Transparent pricing

Simple, transparent pricing

Professional member engagement + multi-step email campaigns. 70% cheaper than Intercom or HubSpot. No setup fees. Cancel anytime.

30-day money-back guarantee
No setup fees
Cancel anytime
Choose your plan

Pick the perfect plan for your organization

All plans include our core features. Upgrade anytime as you grow.

Starter

Up to 100 members

$69 / month
  • Member engagement tracking
  • At-risk dashboard
  • Automated nudge emails
  • Events with QR code scanning
  • CSV import
  • Email support
  • 30-day money-back guarantee
Get started
Most popular

Growth

Up to 500 members

$129 / month
  • Everything in Starter
  • Multi-step email campaigns
  • Custom email domain ✨
  • Priority support
  • Advanced campaign triggers
  • Activity history export
  • Team member access
  • Advanced reporting
Get started

Pro

Up to 2,000 members

$249 / month
  • Everything in Growth
  • Dedicated support
  • Multiple locations
  • API access
  • Custom integrations
  • White-labelling (add-on)
  • Custom SLA
Get started
Growth & Pro Plans

Custom Email Domain

Send emails from your own domain (e.g., notifications@yourdomain.com) instead of generic addresses.Competitors charge $300-900/mo for this feature alone.

Professional branding
Better deliverability
Increased trust
Feature overview

What's included in Active Members

Every plan focuses on engagement and retention. We don't replace your existing systems. We enhance them.

Included in all plans

  • Member profiles and engagement status
  • At-risk member dashboard
  • Professional email system with beautiful templates
  • Multi-step email campaigns with rich text editor
  • Custom email domain Growth+
  • Events and attendance tracking
  • CSV member import
  • Activity timeline per member
  • Configurable nudge rules
  • Email analytics and tracking

Not included (not yet anyway)

  • Payments or billing systems
  • Class booking or scheduling
  • Messaging or chat systems
  • Mobile applications (web-first)
  • Custom per-customer features

💡 Active Members integrates alongside your existing tools. It doesn't replace them.

Quick setup

How onboarding works

Get set up in about 10 minutes. No complex integrations or lengthy training.

1

Export your member list

Export members from your existing membership software as a CSV file. Most systems support this.

2

Upload to Active Members

Upload the CSV and map fields (first name, last name, email, last activity date). Import completes in seconds.

3

Build email campaigns

Create multi-step email sequences with our rich text editor. Set up automatic triggers based on inactivity or status changes.

That's it! You'll see your at-risk member list immediately.

Common questions

Pricing FAQ

Have questions? We've got answers.

💡How does Active Members compare to competitors?

Active Members is specifically built for membership organizations.We're 70% cheaper than competitors (who charge $340-890/mo) while offering similar multi-step email campaigns, custom domain support, and better member engagement tracking. Plus, we don't charge per contact or per email sent.

What happens if I exceed my member limit?

We'll notify you when you're approaching your plan limit. You can upgrade to the next tier at any time with no interruption to service.

Do you offer annual billing?

Yes. Annual billing saves 15% and is available on all plans. Contact us after signup to switch to annual billing.

Can I cancel anytime?

Yes. Cancel anytime with no penalties or hidden fees. Your account remains active until the end of your billing period.

Is there a setup fee?

No. There are no setup fees, onboarding fees, or hidden charges. The monthly price is all you pay.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) via secure payment processing. All billing is handled by Stripe.

How does the custom email domain work?

On Growth and Pro plans, you can send emails from your own domain (e.g., notifications@yourdomain.com) instead of generic addresses. We provide DNS records to add to your domain, and once verified, all member emails come from your branded address. This builds trust and improves email deliverability. Our team can help you with the setup if needed.

Join hundreds of membership organisations

Ready to reduce churn?

Start retaining more members today. Setup takes 10 minutes.

30-day money-back guarantee
10-minute setup
Cancel anytime

Lightning Fast Setup

Upload your CSV and you're ready to go in 10 minutes

Risk-Free Trial

Try it for 30 days. Not happy? Full refund, no questions

70% Cheaper

Save thousands vs. competitors charging $340-890/mo

Active Members

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